We specialize in developing custom online stores and online shopping carts using the following eCommerce platforms
Zen Cart Development
Zen Cart is an ecommerce platform that is completely customizable and is fully loaded with options so that you get the complete control.
Some of the benefits of Zen Cart are easy and swift installation, complete customization with multiple language options, special discounts and gift certificates, multiple shipping options payment methods.
At Bigabox, we have a highly proficient team of Zen Cart certified developers who have developed end to end ecommerce websites.
Zen Cart Themes and Extensions Development
Zen Cart Site Management and Maintenance
Zen Cart Mobile Commerce
Zen Cart Site Analytics and Reporting
Zen Cart Site Upgradation and Migration
Zen Cart E-commerce Site Development
Zen Cart Order Management and Shopping Cart Development
Zen Cart Customer Accounts and Services Development
HOW DO WE INCREASE SITE USABILITY?
Usability is essential for an e-commerce site as it improves the customer’s overall site experience resulting in a happy customer who will most likely return.
We adhere to the usability guidelines and best practices for online store and online shopping cart:
Guidelines for Online Store
Use email addresses instead of usernames
People have fewer email accounts than usernames and emails are always unique.
Use breadcrumbs to ease navigation
Breadcrumbs are a great navigation method to let the customer know at all times where he/she is on the site.
Make contact information visible
In order to establish credibility with the customer, post contact information in visible places so customers can call to report problems and questions that may have during the buying process.
Keep search field clearly visible
Keep the search field visible at all times so customers can find what they are looking for.
Show recommended and related products
By showing recommended and related products online stores can significantly increase the user experience and more importantly sales.
Calls to action
In order to boost sales it is paramount that you draw customer’s attention toward a product by showing promotions, deals and campaigns.
Demonstrate that your online store is secure by showing security badges which is a great way of earning customer’s trust.
Guidelines for Online Shopping Cart
Simplify the order process
Simplify the order process by breaking it up into smaller bites and show the customer where he/she is in the process so they do not get lost or order something they do not want.
Use copy in the order process in order to increase credibility
In order to ensure that potential customers do not abandon the purchase during the order process employ use copy in the process as it increases credibility and answers potential customer fears.
Make the cart and content clearly visible
In order to allow customers to be constantly in control of their purchases make the cart its contents visible at all times.
Make the shopping cart fully transparent
Make the shopping cart very transparent by showing all fees involved and ensure that there are no hidden fees that drive away many customers.
Order confirmation page
Customers like to review their order before finalizing the purchase. So it is very important to show an order confirmation page prior to hitting the “Make payment” button.